How to install SARS Anywhere desktop chat
SARS-Anywhere is a web based application and works best using the Desktop Chat that is installed. Follow the instructions below to install the desktop chat.
Open and login to SARS Anywhere, click the settings icon in the top right area of the screen. and select the SARS-Chat tab.
BEFORE clicking on the install button, copy the SARS URL in the field to your clipboard by clicking the copy icon next to the field.
(TIP: the URL is located directly under the checkbox text Use Desktop Chat, and the copy icon is directly next to the field containing the URL. See Image Below)
Now you can click the Install Desktop Chat to download and install the desktop chat application. An installation dialog screen will be displayed.
Click Install. When the installation is complete, a Login screen will be displayed.
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To login to Desktop Chat, paste the previously copied URL into the SARS Anywhere URL field.
Click Go. If you are already logged into SARS Anywhere you should not have to type in your username and password. (The Database, Username and Password fields will have been populated automatically.)
Otherwise, type in your SARS username and password and click Login. This will place a Desktop Chat icon in your system tray on the bottom of your screen.
When done with the installation process, go back to the SARS•Chat Configuration screen and check Using Desktop Chat to have all chat messages directed to the desktop chat program rather than the embedded chat application in SARS Anywhere. This will allow chat notifications, even if the user is not logged in to SARS Anywhere.
The lightning bolt on the SARS Anywhere tool bar will be disabled and a small PC icon will be placed instead. Access to desktop chat will be via a lightning bolt on the system tray at the bottom of the screen. Click OK to exit the configuration screen.