How to empty temporary internet files

Clear your cache with these specific instructions, instructions are shown using Chrome:

Open a browser window, hold down these three keys on your keyboard: CTRL Shift Delete and this will bring up the menu to perform the action. When the menu box appears be sure and select the TIME RANGE option: ALL TIME. Then select the CLEAR DATA button. After it is complete, close your browser and reopen it.

On your phone using Chrome follow these instructions:

Open: the Chrome app on your phone.
Tap: the three-dots menu icon (More) in the top-right corner.
Select: Settings from the menu that appears.
Tap: on Privacy and security.
Tap: Clear browsing data.
Ensure: that Cookies and site data and Cached images and files are checked.
Use: the menu at the top to select a time range, such as "All time" to clear everything.
Tap: Clear data (or Clear browsing data) to complete the process.

On your iPhone or iPad using Safari follow these instructions:

Open the Settings app: on your iPhone or iPad.
Scroll down: and tap on Safari.
Scroll down: within the Safari settings.
Tap on Clear History and Website Data.
Confirm: your selection to clear the history, cache, and cookies.