Resetting My Portal Password

To perform a self-service password reset through the Portal, you will need to set up your account recovery method.
If you are able to log in, go to the small bubble with your initials in the top right section of the main Portal page (the one showing all your icons)

Select View Account
Select Security Info > Update Info
You will be asked to Authenticate - enter your MFA code
Add your personal email and/or phone number for reset password capabilities.

If you have not set up your password recovery options, and are completely unable to log in to our Portal, please submit a help ticket here: Request Technology Support | Shasta College