Setting up an Alternate Method instead of the Microsoft Authenticator App
When logging in for the first time to the new Shasta Portal, you’ll be prompted to set up your account recovery. Follow the steps below to choose your account recovery options to make sure your account stays secure. This method shows you how to set up an alternate method of recovery from the Microsoft Authenticator App.
1. Go to www.my.shastacollege.edu and sign in using your username@students.shastacollege.edu. Put in your current password and click Sign in.
2. Once you click Sign in, Microsoft will tell you more information is required, click Next.
3. The first option is to set up the Microsoft Authenticator app which is covered in here. If you don’t want to use the Microsoft Authenticator app, click the link for I want to set up a different method.
4. A popup box will appear asking you to choose the method you would like to use. Click the down arrow to show the drop down of the alternate methods.
5. For the alternative method I chose Email.
6. Once you choose Email (or Phone, if that’s what you prefer), another screen will ask you to enter an email address (or cell phone number) and click Next. Make sure to use one you have easy access to so that you can verify the code that will be sent in the next step.
7. Check your email inbox (or cell phone)) that you entered in the last step for the code that was sent over to verify your account. Once you have that code, enter it in the screen shown below and click Next.
8. Success! You’ve now completed setting up your account recovery options and can access your account. Click Done and you will be taken to your main Microsoft Office Dashboard
